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For More Accessibility in a Tech-driven World, Let’s Start with Empathy

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8:00a
Cooking Podcast

9:30a
History of Opera course over Zoom

11:00a
FaceTime with best friend from childhood

1:00p
Text exchange with neighbor on the fourth floor

The schedule above seems normal enough for an ordinary, device-centric day in 2020. What makes it extraordinary is that it’s the schedule of a newly tech-enabled nonagenarian. Iris, 92, hungry for a simulacrum of  in-person connection, was forced to become binary best friends with inanimate blocks of silicon and glass.

Her eyesight fading, she relies on voice assistants, learns motions and favorites productive workflows across a suite of apps and portfolio of devices. All seems passably normal


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